When you sign up to become a Registered User or enter a promotion or our referral program, you may be required to provide us with personal information about yourself, such as your name, address, phone number, and e-mail address(collectively, the "Personal Information"). We do not collect any Personal Information from you when you use our website or Platform unless you provide us with the Personal Information voluntarily (for example, by registering to use the Platform or joining our e-mail list).
In order to submit orders through the Platform, you will be required to provide certain information in addition to the Personal information noted above. Such information may include a debit card number, credit number, billing address, and similar information (collectively, the "Billing Information").
In order to provide access to the Service while you are using a mobile device, we automatically collect geolocation information from your mobile device, your wireless carrier, or certain third-party service providers ("Geolocation Information"). Collection of such Geolocation Information occurs only when the platform is running on your mobile device. You may decline to allow us to collect such Geolocation Information, in which case Skycooking will not be able to provide certain services to you. Because your Geolocation Information is subject to abuse by others, please be sure to manage your mobile device and privacy preference on the Platform on an ongoing basis.
In addition to the Personal Information, the Billing information, and the Geolocation Information, we may collect additional information (collectively, the "Other Information"). Such Other Information may include:
Information that we automatically collect when you use the Platform, such as the type of device from which you access the Platform, your IP addresses, browser type and language, referring and exit pages and URL's, date and time, amount of time spent on particular pages, what sections of the Platform you visit, what you order and from which restaurants, and similar information concerning your use of the Platform.
If you have registered for the Platform, you may access, review, and make changes to your Personal Information and/or your Billing Information by (i) e-mailing us at firstname.lastname@example.org, (ii calling us at 1-855-266-8942, or (iii) following the instruction found on the Platform. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of any Skycooking marketing email. Registered Users cannot opt out of receiving transactional e-mails related to their account. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases
We use the Personal Information and the Other Information to provide you access and use of the Platform , solicit your feedback, inform you about our products and services and those of our third-party marketing partners, to administer our rewards, referral, and promotional programs, and to improve our service to you. We use the Billing Information to process your orders, and we use the Geolocation Information to recommend nearby restaurants to you. Also, we may share Personal Information, Billing Information, Geolocation Information, and/or Other Information as described below.
In order to provide you our services, we need to share your name, phone number, meal order, and physical address with the restaurants from which you order and with any third parties that are involved in, or provide services in connection with, such orders, such as delivery services, licenses of our Platform, and similar parties.
In order to administer our rewards, referral, and promotional programs, we may share your Personal Information and Other Information with the restaurants from which you order.
We may from time to time share Personal Information and/or Other Information with other companies who may provide you information about the products and services they offer. However, to extent required by law, you will be given the opportunity to opt-out of such sharing.
In an ongoing effort to better understand our users and our Platform, we might analyze the Other Information in aggregate form in order to operate, maintain, manage, and improve the Platform. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
We may employ other companies and individuals to perform functions on our behalf. Examples may Include providing marketing assistance, order fulfillment, billing, and customer service. These other companies will have access to the Personal Information, the Billing Information, Geolocation Information, and the Other Information only as necessary to perform their functions and to the extent permitted by law.
As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale of assets, dissolution, or similar event, the Personal Information, Billing Information, and Other Information may be part of the transferred assets.
To the extent permitted by law, we may also disclose Personal Information, the Billing Information, the Geolocation Information, and the other Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary or advisable, for example to protect the rights, property, or safety of Skycooking or others.
We take commercially reasonable steps to protect the Personal Information, the Billing Information, the Geolocation Information, and the Other Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the internet. In particular, e-mail sent or from the Platform may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
The platform and our website are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Platform or the website and/or providing us with any information, you consent to this transfer.
Under California Civil Code Section 1798.83, California residents who have an established business relationship with Skycooking may choose to opt out of our sharing their Personal Information with third party for direct marketing purpose. If you are a California resident and (1) you wish to opt out; or(2) you wish to request certain information regarding our disclosure of your Personal Information to third parties for the direct marketing purpose, please send an e-mail to email@example.com or write to us at:
680 Langsdorf Drive
Suite #205 Fullerton, CA 92831